🔒 Privacy Policy
Last Updated: January 11, 2026
1. Overview
This Privacy Policy explains how Accstan ("Accstan", "we", "us", or "the Platform") collects, uses, stores, and protects your information.
We believe in data minimization. We collect only what is necessary to operate, secure, and maintain the Platform. We do not collect unnecessary personal data, and we do not track users for advertising purposes.
2. Information We Collect
We collect the following limited information:
📧 Account Information
- Email address
Used to create and manage your account, verify ownership, and communicate important service-related messages.
🔐 Technical & Security Information
- IP address
- Browser user agent / device information
This data is used strictly for:
- Platform security
- Fraud prevention
- Abuse detection
- Service reliability
🚫 What We Do NOT Collect
- No tracking cookies
- No behavioral profiling
- No identity documents
- No real names, phone numbers, or addresses
- No financial or biometric data
3. How We Use Your Information
We use collected information only to:
- Create, operate, and maintain user accounts
- Secure the Platform and prevent fraud or abuse
- Detect suspicious or malicious activity
- Send essential service updates or account-related notices
We do not use your data for marketing analytics, ad tracking, or resale.
4. Data Sharing & Disclosure
We respect your privacy and do not sell, rent, or trade your data.
We may share minimal necessary information only in the following cases:
- With trusted service providers (e.g., hosting or security services) strictly for platform operation
- When required to comply with applicable laws, regulations, court orders, or lawful government requests
- To protect the rights, safety, and integrity of Accstan and its users
All third-party providers are required to handle data securely and confidentially.
5. Data Retention
We retain your information only for as long as necessary to:
- Provide and secure the service
- Prevent fraud or abuse
- Comply with legal or regulatory obligations
When data is no longer required, it is deleted or anonymized using reasonable technical measures.
6. Data Security
Accstan implements reasonable technical and organizational safeguards to protect your information against unauthorized access, loss, misuse, or disclosure.
While no system can be guaranteed 100% secure, we continuously work to maintain a secure environment for user data.
7. Your Rights & Choices
You have the right to:
- Update your email address through account settings
- Request account deletion via our Support Ticket system
Upon deletion request:
- Your data will be removed or anonymized
- Certain data may be retained if required by law or for legitimate security purposes (e.g., fraud prevention)
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes.
- Updates take effect once posted on the Platform
- Continued use of Accstan after changes constitutes acceptance of the revised policy
9. Dispute Review, Monitoring & Administrative Access
Important Notice:
When a dispute is opened, a report is submitted, or suspicious activity is detected, Accstan's Dispute Resolution Team and authorized administrators reserve the right to temporarily access relevant account data strictly for investigation and resolution purposes.
This may include, but is not limited to:
- Viewing the Seller Dashboard
- Reviewing order details and transaction history
- Accessing and reviewing private chat messages between Buyers and Sellers
- Examining delivery logs, timestamps, and related metadata
Such access is performed solely to:
- Investigate disputes or complaints
- Verify compliance with Accstan policies
- Detect fraud, abuse, or rule violations
- Protect Buyers, Sellers, and the integrity of the Platform
Privacy & Scope Limitation
- Administrative access is limited, logged, and restricted to authorized personnel only
- Chat reviews are conducted only when necessary and only for the affected transactions
- Accstan does not monitor private communications for advertising or profiling purposes
By using Accstan, you explicitly consent to this limited administrative access in cases of disputes, reports, legal obligations, or security concerns.
📞 Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us through our Support Ticket System available on the Accstan website.